Setting Expectations for Client Success

Description

Critical Conversations - Setting Expectations for Client Success

This 30-minute session will tackle the three critical conversations home professionals must have to effectively set expectations with clients during the signing phase, and provide concrete tips from professionals who use these strategies to establish strong client relationships from the very start.

Attendees will learn:

• The three key conversations professionals must have to establish a successful relationship with a new client from the onset.
• Concrete communication tools to help home professionals have more productive and successful conversations with clients.
• Lessons learned and best practices from professionals - your peers - who navigate these conversations effectively.

Tuesday, November 29, 2016

12:00 pm - 12:30 pm

BMHBA Office meeting Room